Kintara Limited ("Kintara", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand) and other applicable privacy laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use the Kintara website, mobile applications, marketplace, and related services (collectively referred to as the "Platform").

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Kintara Limited operates an online business platform that may include:

• Business networking
• Marketplace services
• Product listings
• Service listings
• Artificial Intelligence (AI) tools
• Business directories
• Messaging services
• Professional communities
• Events
• Educational resources
• Subscription services
• Software applications

2. Information We Collect

We may collect the following categories of information.

Personal Information

This may include:

• Full name
• Business name
• Job title
• Email address
• Telephone number
• Postal address
• Billing address
• Profile photograph
• Username
• Password (stored in encrypted form)
• Date of birth (where required)
• Business registration details
• GST number (where applicable)

Account Information

When you create an account, we may collect:

• Account preferences
• Login history
• Subscription details
• Marketplace activity
• Saved searches
• Wishlist information
• Communication preferences

Payment Information

Payments are processed by secure third-party payment providers.

Kintara does not store complete credit card or debit card details.

Payment providers may collect:

• Card details
• Billing information
• Payment history
• Transaction identifiers

Marketplace Information

Where you buy or sell products or services, we may collect:

• Product listings
• Service listings
• Pricing
• Order history
• Delivery details
• Reviews
• Ratings
• Communications relating to transactions

AI Usage Information

Where you use AI-powered services, we may collect:

• Prompts submitted
• AI-generated responses
• Feedback provided
• Feature usage statistics
• Error reports

We use this information to improve our AI services unless prohibited by law or contractual obligations.

Technical Information

We automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Language settings
• Pages visited
• Time spent on pages
• Referral source
• Crash reports
• Diagnostic informationCookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Maintain secure sessions
• Improve performance
• Analyse website usage
• Personalise content
• Measure advertising performance where applicable

You can control cookies through your browser settings, although disabling cookies may affect Website functionality.

3. How We Collect Information

We collect information:

• Directly from you when you register or contact us.
• When you use our services.
• Through cookies and analytics technologies.
• From payment providers.
• From publicly available sources where permitted by law.
• From third-party integrations that you authorise.

4. How We Use Your Information

We may use your personal information to:

• Create and manage your account.
• Verify your identity.
• Provide requested services.
• Process transactions.
• Facilitate marketplace activity.
• Respond to enquiries.
• Improve our Platform.
• Provide AI-powered functionality.
• Personalise your experience.
• Detect fraud.
• Maintain security.
• Communicate important updates.
• Send marketing communications where you have consented or where permitted by law.
• Comply with legal obligations.

5. AI and Automated Services

Kintara may use Artificial Intelligence to assist users by generating responses, recommendations, business insights, summaries, search results, and other automated outputs.

While we continually improve these services:

• AI-generated content may contain inaccuracies.
• AI should not be relied upon as professional advice.
• Users remain responsible for reviewing important decisions before acting upon them.

AI interactions may be analysed to improve system performance, subject to applicable privacy laws and contractual commitments.

6. When We Share Information

We may disclose your information to:

• Payment providers.
• Cloud hosting providers.
• Technology vendors.
• Identity verification providers.
• Analytics providers.
• Customer support providers.
• Professional advisers.
• Government agencies where legally required.
• Law enforcement where authorised by law.

We do not sell your personal information to third parties.

7. Marketplace Information

Where you list products or services, certain information will be publicly visible, including:

• Business name.
• Listing details.
• Images.
• Business location (where applicable).
• Ratings.
• Reviews.
• Contact methods that you choose to publish.

You are responsible for ensuring that any information you publish is appropriate.

8. International Data Transfers

Some of our technology providers may store or process information outside New Zealand.

Where this occurs, we take reasonable steps to ensure that your personal information receives protection comparable to that required under the Privacy Act 2020.

9. Security

We take reasonable technical and organisational measures to protect personal information, including:

• Encryption of sensitive data in transit.
• Secure cloud infrastructure.
• Access controls.
• Authentication mechanisms.
• Security monitoring.
• Regular software updates.
• Backup procedures.

No online system can guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide services.
• Meet legal obligations.
• Resolve disputes.
• Enforce agreements.
• Maintain business records.

When information is no longer required, it is securely deleted or anonymised where reasonably practicable.

11. Marketing Communications

If you subscribe to marketing communications, we may send:

• Product updates.
• Newsletters.
• Platform announcements.
• Promotions.
• Educational content.
• Event invitations.

You may unsubscribe at any time using the unsubscribe link contained within our communications or by contacting us.

12. Your Privacy Rights

Subject to applicable law, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Withdraw marketing consent.
• Request deletion where legally permissible.
• Lodge a complaint regarding our handling of your information.

Some requests may be limited where we are legally required to retain information.

13. Children's Privacy

Our Platform is not intended for children under the age of 16 without parental or guardian consent.

We do not knowingly collect personal information from children without appropriate authorisation.

14. Third-Party Websites

Our Platform may contain links to third-party websites.

This Privacy Policy does not apply to those websites.

Users should review the privacy policies of third-party websites before providing personal information.

15. Cookies

We use cookies to:

• Keep you signed in.
• Remember preferences.
• Improve performance.
• Analyse traffic.
• Enhance security.
• Support marketplace functionality.

You may disable cookies through your browser settings; however, some features of the Platform may no longer function correctly.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our Website.

Your continued use of the Platform after changes are published constitutes acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Privacy Officer
Kintara Limited

Website: www.kintara.co.nz

18. Complaints

If you believe we have breached your privacy rights, please contact us first so that we can investigate and attempt to resolve your concerns.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner (New Zealand).

19. Governing Law

This Privacy Policy is governed by the laws of New Zealand and is intended to comply with the Privacy Act 2020 and other applicable privacy legislation.

20. Definitions

Personal Information means information about an identifiable individual, as defined by the Privacy Act 2020.

Platform means the Kintara website, mobile applications, marketplaces, AI services, software, and related online services.

User means any individual or organisation that accesses or uses the Platform.

Cookies means small text files stored on your device to improve your experience and support Platform functionality.